Public safety emergency communications have never been on the threshold of greater change than they are today. Navigating today’s complex world of recording, managing, evaluating, and training on emergency communications requires much more insight than ever before.
Register below for free today and join NENA and three of today’s foremost experts on managing and improving public safety emergency communications to learn about:
- The increasing role and importance of recording, quality assurance (QA) and coaching in public safety communications centers
- How to leverage recording and QA tools to improve employee performance and support your transition to Next-Generation 9-1-1
- Capturing information from multiple communications channels, devices and applications to ensure compatibility with upcoming NG9-1-1 standards
- Achieving faster access to and simplified re-creation of multimedia incident information
- How to construct QA rating forms and perform objective evaluations
- Which calls and how many to monitor for quality to assure compliance and identify employee training and coaching needs
Register today to attend the complimentary live Webinar on Wednesday, May 26th at 1PM ET / 10AM PT
Speakers:
Matt Stillwell, ENP, Director of Public Safety, City of Edmond, Oklahoma
Roy Carlisle, QA Specialist at Alachua County Sheriff, Florida
Patrick Botz, Director of Public Safety Solutions Marketing, from VPI (Voice Print International
Sponsored by: