Advisories NOTE: To view the synchronized slide presentation using Microsoft's Windows Media, a setting must be confirmed within Microsoft's Windows Media Player. Please follow the steps below. Click here for an illustration. Click Start >> Programs >> Accessories >> Entertainment >> Windows Media Player Click Tools >> Options, then select the Security Tab Unselect “Do not run script commands in rich media streams if the player is running inside a web page” Select “Run script commands when present” Click OK Close Windows Media Player

Minimum System Requirements Hardware Operating System Media Players Internet Browsers Browser Security Settings Internet Connection JavaScript Popup Blockers Cookies Streaming Media Ports Firewalls and Proxy Servers Known Issues

Test Your System Click here to test your system to determine if you can receive streaming media.

Downloads Click on the icons below to download these free applications.          Microsoft Silverlight is already installed!

Contact Technical Support Click here to contact technical support.

Hardware • 256 MHz or faster • 64 MB RAM minimum/128 MB recommended • 16 bit sound card • 65,000 (16 bit) color video display card Back to Top Operating System • Microsoft Windows 2000/XP/Vista (or) • Apple Mac OS X 10.3 If you are running one of the following operating systems: Windows 95, Unix or a Mac, you may experience issues viewing and/or listening to the event. Back to Top Media Players You must have one of the following streaming media players and versions installed on your computer: • Microsoft Silverlight 2 • Microsoft Windows Player 6.4 or later • RealPlayer 8 or later Click on the icon below to download the media player.          Microsoft Silverlight is already installed!                        Back to Top Internet Browsers For Windows operating systems, you must have either Microsoft Internet Explorer 6+ or Firefox 1.5+. For the Mac operating systems, you must have Mozilla Firefox 1.0.4. You can download a version of each browser by clicking on the icons below.                 Back to Top Browser Security Settings Browser security settings must have ActiveX and Plug-ins enabled. Please follow the steps below. Click here for an illustration. Click Tools >> Internet Options Click the Security Tab >> Click the Custom Level button Scroll down to Run ActiveX controls and plug-ins >> Select enable Click OK Back to Top Internet Connection A fast connection to the Internet -- such as T1, DSL, or cable modem -- will greatly enhance your experience in viewing our rich media content. If your connection is slower - a 28 or 56k modem, for example - you will experience lower quality sound and video, this is due to the current limitations of the streaming media technology. Back to Top JavaScript You need to have JavaScript enabled to use the advanced features of this website. Please consult your browser documentation on how to enable JavaScript or consult your network administrator. Back to Top Popup Blockers This site makes use of popup windows for advanced features such as URL pushes and exit surveys. Please set your popup blocking software to accept popup windows from this website. Click here for detailed instructions for disabling popup blockers. Back to Top Cookies You need to have cookies enabled to use the advanced features of this website. Please consult your browser documentation on how to enable cookies or consult your network administrator. Back to Top Streaming Media Ports You need to have ports 554 and 1755 open. If your media player is configured for port 80 you still may receive streaming media. If you are unable to receive streaming media please contact your network administrator. Network Administrators, click here for more information. Back to Top Firewalls and Proxy Servers If you are listening or viewing in your office, is there a firewall, proxy server, or other security system in place that blocks audio/video streams? Please contact you system administrator about possible blocks on streaming media. Back to Top Known Issues • There is a known issue with Microsoft’s Windows Media Player 9 Series Beta. Please upgrade to the most recent version of the Windows Media Player. • The current version of the codecs used to convert to the Windows Media format is not supported on the Mac OS X operating system. Even though Microsoft supports this third-party codec in the Windows Media player for Mac OS Classic (version 8/9), Microsoft does not intend to update the Windows Media player for Mac OS X to support this third-party codec. Users of Mac OS X therefore will not be able to access these encoded webcasts. Please select the Real Player option if available. Back to Top